Category: Communication

Important interview for Refugees

The personal interview is the applicant’s most important appointment within his/her asylum procedure. Advice is therefore available from organisations providing aid when it comes to preparing for the interview. It is the “decision-makers” who are responsible for holding the interviews at the Federal Office of Migration and Refugees (BAMF). They invite applicants to attend this appointment, where an interpreter will also be on hand. Applicants absolutely must attend this appointment, or they must state in good time and in writing why they are unable to attend (for instance for health-related reasons). If they do not do so, their asylum application can be turned down or the proceedings discontinued.

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Formal behaviour

Shops and (government) offices open and close at set times. If for example the opening hours or “Öffnungszeiten” end at 4 pm (16.00) it is advisable to be there by 3.55 pm (15.55) because by 4.01 pm (16.01) the place may be closed. Trains, buses, etc. also leave at set departure times.


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The German Basic Law

The initial period in Germany is not always easy. You may feel overwhelmed with a vast amount of new information. Many of the things you encounter at the start will appear strange and unusual. We would like to provide orientation and to help you understand life here in Germany.
The following writings provide an introduction to the Basic Law – the German constitution – and the importance it has for people living here in Germany, which now includes you as well. You will get to know some rights, but also obligations as well.

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Medical Guide for Refugees

Health care in Germany is based on medical insurance. When you seek asylum in Germany, you do not have medical insurance at first. Government agencies therefore ensure your health care. These include, for example, the social services department (Sozialamt) or the public health service (Gesundheitsamt). Health care includes treatment by a doctor or dentist as well as any necessary vaccinations and medically indicated preventive examinations.

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Information on Communication

Cellphone contracts in Germany usually have a 24-month term. Within this term, the consumer can only terminate the contract in exceptional circumstances, such as when moving abroad or when bankrupt. Since the cellphone companies only usually promote the 24-month contract, 12-month contracts are largely unheard of.

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